OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 150 comments received in the last 90 days.
05 July 2026
Very friendly and professional from first enquiry to collecting the car. Everything explained and would definitely recommend.
04 July 2026
Efifiiane and proferrional service. I was well looked after.
04 July 2026
I was very satisfied from the time I walked in the showroom to the time I brought my car but this was all down to the help I received from Cat, Paul and Sophie. I felt at ease not forced into a sale to the point of driving my car out of the showroom.
03 July 2026
We arrived to look at Minis without an appointment & were made welcome by the staff. After a short wait we met Tien Phillips who was very professional, patient, & helpful & showed us the range of Minis available. It didn't take long for me to choose.
02 July 2026
Paul Brown was an amazing assistant, exceptionally knowledgeable and patient. He did his upmost to make sure that all query's and questions were answered and that the process ran smoothly. He went above and beyond.
01 July 2026
Really satisfied, Ayleshia keep us in the loop with any updates on delivery. Delivery/ handover was really quick
30 June 2026
I never been treated so well as a customer from a salesperson
29 June 2026
Statistics with the sale of my new mini. Olivia was super helpful.
29 June 2026
I was extremely satisfied with my experience from start to finish. Ayleshia was attentive, patient and incredibly helpful throughout the entire process. She took the time to answer all of my questions, kept me informed at every stage, and made the pu
08 July 2026
Very satisfied with the MOT, air con new filter plus wash & vac. Rather less pleased with being quoted £150 for a diagnostic test only (not incl labour or parts) to try & identify intermittent fault on a rear sensor
08 July 2026
Mille was patient and friendly throughout our long communication, which helped me better understand the situation. The technician's explanation was very clear, and I really appreciated his honesty, which helped rebuild my confidence after the issue.
08 July 2026
Good service and communication
08 July 2026
I informed that one of the tyre had low pressure. That was not checked and the yellow warning was still on post service! Air filter not available. It costed me £30 to take car again for something I had booked well in advance
08 July 2026
Great service
07 July 2026
Car serviced efficiently as always and returnec in an immaculate condition
07 July 2026
Solihull were fantastic and fixed the problem in 2 days. Millie was really helpful and understood the frustration and stress I had with another dealership that couldn't fix my car.
06 July 2026
Done good job.
05 July 2026
Very efficient on arrival right through to picking up my car Grace in reception was very professional
05 July 2026
No issues at all
FIND Sytner Solihull.
Address
- 120 Highlands Road, Shirley, Solihull, B90 4NU
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0121 733 5222
Solihull as well as surrounding areas including Birmingham, Redditch, Bromsgrove and Studley
Address
- 120 Highlands Road, Shirley, Solihull, B90 4NU
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 0121 733 5222
Solihull as well as surrounding areas including Birmingham, Redditch, Bromsgrove and Studley
07 July 2026
It has been quite a steep learning curve, but I hope I'll be very happy with it when I know a bit more about it.