OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
105 ratings and 57 comments received in the last 90 days.
07 June 2022
Lily Bennett was the sales person who helped us again as she sold us our last 2 minis ..
06 June 2022
For the service I received
05 June 2022
Completely satisfied
31 May 2022
Friendly, helpful staff. Kept well-informed during process.
10 May 2022
Great customer service
10 May 2022
Sophie and Greg were great and answered all my questions.
01 May 2022
There was nothing more you could have done for me
25 April 2022
Friendly, professional and consistent communication
19 April 2022
Easy handover and demonstration of computer was very informative and appreciated
16 June 2022
From dropping car off and collecting it everything ran smoothly and all was completed within given time.
12 June 2022
The support and service was just brilliant. I cannot praise them highly enough. Grace was very helpful and just very genuinely supportive and professional. Other staff were friendly and helpful too. My car was also fixed!!
10 June 2022
Good service and clean offices
09 June 2022
Very courteous and professional
09 June 2022
Very good service
09 June 2022
Always easy to book my car in .
07 June 2022
Not only was my service completed quickly, my car was washed and my tires were pumped up. Fantastic.
30 May 2022
Friendly staff, car fixed quickly
29 May 2022
The service representative was extremely helpful.
23 May 2022
The customer service was great and receiving the video clip of the car maintenance was also good.
07 June 2022
The purchase process was well explained and followed up efficiently. Communication was excellent. Delivery took longer than anticipated for obvious reasons.