OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
170 ratings and 123 comments received in the last 90 days.
06 March 2025
It was so exciting, all the better when all the staff are excited for you! My mini was put into their little room with a sheet over it, it was just amazing, made it so glamorous!
04 March 2025
Lily made the purchase very smooth all questions answered in a professional manner excellent knowledge of the process
01 March 2025
Great customer service
28 February 2025
See above
23 February 2025
They far exceeded my expectations, listening to my Mini wish list & exceeded it.
20 February 2025
We dealt with both Tileah in Sales and Shelly in Finance, and both were patient and helpful in walking us through the process.
19 February 2025
Lily who we dealt with was absolutely brilliant
09 February 2025
Jordan, who dealt with our purchase, was very helpful throughout. We felt well looked after
04 February 2025
Very friendly
21 March 2025
Long waiting time to collect vehicle after service
21 March 2025
Always easy to book in with
20 March 2025
Very helpful staff and good service
19 March 2025
Attentive and quick service.
18 March 2025
Was given no information on what had been done to my vehicle. The state of wear on my tyres.
15 March 2025
Great communication, reminder and service on the day
13 March 2025
Kept me informed of MOT
13 March 2025
Excellent service
11 March 2025
Good service
10 March 2025
Always a satisfying experience coming to Sytner in that I know that what needs to be done will be done to a high standard using genuine Mini parts etc all quite confidence inspiring.
21 March 2025
Very friendly and efficient service