OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
168 ratings and 122 comments received in the last 90 days.
16 April 2025
I was very satisfied with the way the purchase of my car was Handled Paul Brown was the person that over saw the purchase of my new car and kept me informed and upto date every step of the way, very professional
08 April 2025
Sophie was great and very responsive
04 April 2025
I really happy and lucky to meet Paul Brown as my sales of my mini countryman!!! TOOOOO satisfied and already introduced to my friends!!!
03 April 2025
It's been over a month since I got my MINI, and my experience with the center has been mixed. There were issues with the car and the system, and unfortunately, it was delivered without the dash cam I had ordered. As a result, I had to return the car
01 April 2025
Jordan kept me informed at every step, so i was fully aware when my car was due and ready
28 March 2025
Helpful and knowlegable staff
28 March 2025
Excellent service and support from Cathrine. Clear communication and updates. Very knowledgeable and easy to trust.
25 March 2025
Very helpful, professional and found the perfect vehicle . They listened and understood all my requirements in what I wanted and was extremely grateful with the results.
21 March 2025
Very friendly and efficient service
20 April 2025
After my Mini had been inspected, I had a phone call to discuss what work needed doing.
18 April 2025
Good all round service
14 April 2025
Staff pleasant to deal with
13 April 2025
See comments above regarding my dealings with Emma Ross. I will be happy to bring my car back to Sytner as long as I know she will be able to look after me. Polite, efficient and voluntarily goes the extra mile
10 April 2025
Millie kindly returned my car to my place of work (just local to you)
09 April 2025
All fine butis expensive
08 April 2025
Mini was sorted after going in for problem
08 April 2025
Car was booked in for a 2 hour slot. I received a video from the mechanic detailing what had been found / done .
07 April 2025
Good communication and service
07 April 2025
Everything was handles quickly and professionally
17 April 2025
Catherine was very helpful, friendly and supportive. She communicated with me throughout the whole process, keeping me up to date. All staff were friendly and welcoming