OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
158 ratings and 111 comments received in the last 90 days.
02 January 2026
Everything explained and allwere very helpful and courteous.
02 January 2026
This was the 2nd purchase from my salesman Paul Brown and he was extremely great both times, kept me up to date when he could and was great at handover as he helped me set up the on board systems, linking my phone as well.
27 December 2025
First class service, although the handover felt a little bit rushed
23 December 2025
All involved where attentive and patient - particularly Eleanor Wheeler and Catherine Thompson
23 December 2025
Paul went over and above
23 December 2025
Your IT systems and seemingly endless procedures let you down on this occasion. Must do better!
20 December 2025
Paul Brown and Olivia kept me updated at all times.
19 December 2025
Helpful test drive, questions answered and required information supplied
12 December 2025
Ayleshia Findlay took time to update us on the delivery date.
02 January 2026
Fantastic experience. Lisa was so helpful and my car was sorted quickly. I was under the impression I had booked a wait MOT but discovered that had not been booked. I also thought the MOT was covered under my Emav warranty but it wasn't. Lisa and
31 December 2025
The video of the service didn't play but the work was done so no complaints
31 December 2025
Well looked after
31 December 2025
Very Helpful, friendly and conscientious. Made my transition from old mini to new mini easy .
29 December 2025
At Sytner Solihull they are always helpful and knowledgable and its always an enjoyable experience to go there.
26 December 2025
My car was returned soaking wet on the back footwell
23 December 2025
Everything was great - all explained well.
23 December 2025
Fantastic Service !!... Millie is AMAZING, she is the main reason i keep returning, she is professional, polite, knowledgeable and nothing is too much effort. Through the whole experience she kept me updated.
21 December 2025
Easy to contact book and arrange etc and communication good
21 December 2025
I've been a loyal customer for the last few years but I may need to go elsewhere as I don't feel valued. So expensive for basic servicing and my car was not cleaned properly at all, even if was 'complimentary'.
FIND Sytner Solihull.
Address
- 120 Highlands Road, Shirley, Solihull, B90 4NU
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0121 733 5222
Solihull as well as surrounding areas including Birmingham, Redditch, Bromsgrove and Studley
Address
- 120 Highlands Road, Shirley, Solihull, B90 4NU
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 0121 733 5222
Solihull as well as surrounding areas including Birmingham, Redditch, Bromsgrove and Studley
03 January 2026
Made me feel welcome , very patient in explaining all the new technology on my mini .