Friendly staff , good coffee , pleasant waiting area with magazines and papers to read. Liked the video of service, very useful

On time, polite, professional - overall excellent.

Easy to book service at short notice. All service works required carried out and car available for collection early. Offer of a lift at time of drop off.

Car was beautiful, Catherine was brilliant always able to answer questions no matter how daft they were. A really friendly enjoyable experience .

Staff friendly and helpful

I could not fault anything.

Sophie Biggs ensured my experience for purchasing my new Mini was seamless in buying and collection. This is the first time I'd used a different garage (i normally use Tamworth)

Good service

Alex Lam and Matthew Prentice were professional, friendly and most of all allowed me to make an informed decision by giving me accurate information.

Great Service

Staff at check in very helpful, friendly, called back when they said they would etc

I have again received excellent service from the Team at Solihull.

Sound advice. Thorough work. Friendly.

Delivered exactly what they promised

Great detail and service

Everyone is very helpful and charming.

Booked my car in for an oil change , customer service was excellent. Friendly staff, waited with my car & had a wash & vacuum as well .

First class service

My dealer Paul Brown at Sytner Solihull went above and beyond to help make the process as straightforward and enjoyable as possible. He was a superb ambassador for the brand and the dealership.

Very helpful and knowledgeable staff who were prepared to spend the time and able to answer my questions

Excellent attention to detail

Friendly staff and video of safety check directly to my mobile phone a great touch, coffee was given while I waited

Fault was resolved at a convenient time for me.

Paul was a great sales person , very helpful, the mini is a lovely car

Helpful with any questions I had to ask.

Again its all down to Sophie she actually sorted everything out

The sales team were brilliant. Could not have been more helpful. Sophie answered all my questions, sorted a test drive and together with Adrian found me the perfect car; arranged for its delivery and sorted the finance too. Super quick, Super easy.

great service

all fine

We know the team well, having been customers for many years, and they always look after us well.

Sophie Whittaker who looked after me through the whole process, was very knowledgeable about the car and she made the whole experience enjoyable

Paul was a really helpful nice bloke

As was given updates and Information via a curtesy call

Friendly staff and my car was valeted, nothing was any trouble

I was kept up to date throughout and the car was cleaned as part of the process

Prompt service no issues

Always willing to accommodate any arrangements I want to make

The sales person (Paul Brown) was in regular contact and patient with my uncertainty of Brexit impact on my significant purchase. In the end I decided to make my purchase when Brexit was delayed. I'm very happy with my new Mini. Thanks!

No problems

Service was completed quickly and valeting was very good. Thank you.

Because I was satisfied!

Great service

Friendly staff

Very pleasant and knowledgeable salesman Paul.Made the paperwork easy and quick to complete

As above staff really helpful

I still, since purchase have a problem with the radio which keeps losing signal. Although Mini agreed that it lost signal they haven't rectified it

As above. Also I would have liked to start a service plan but wasnt able to do this in branch.

Excellent service, good price

Faultless

Fast drop off and collection Car returned cleaned