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Customer Reviews.

sales

5

Cathrine really made the experience easy

06 May 2021

sales

5

A*

04 May 2021

service

4

Given you four stars because of the friendly customer service from Dylan and Millie

03 May 2021

service

5

Sorted quickly, whilst I waited and car washed too

03 May 2021

service

5

All went smoothly

30 April 2021

service

5

Customer service excellent easy to drop off vehicle and kept updated

28 April 2021

service

4

Excellent service, high quality repairs and advice.

27 April 2021

service

5

Everyone was really friendly from the moment I walked in. My car had its service and was ready before I even knew it with no problems what so ever. Then I got a call the next day to check everything was ok with the car.

25 April 2021

service

5

With Grace Evans I felt very welcome and Greg Ackrill is very clear on explanation about financing.

24 April 2021

service

5

I was dealt with very promptly and efficiently, and given a clear explanation of the work carried out. Service video was sent to my phone and iPad.

22 April 2021

service

5

All exceptional with great communication

22 April 2021

service

5

Assisted with a problem I had and Grace was very helpful, professional and a credit to your team

22 April 2021

service

5

Totally professional and friendly service

20 April 2021

service

5

Very impressed with the service and especially the video footage of the car service which was very reassuring

20 April 2021

service

4

Appointment booking process straightforward. Everyone at Solihull branch friendly and helpful. Follow up call received after service to check everything was okay.

17 April 2021

sales

5

All needs and questions answered

17 April 2021

service

5

Grace was fantastic, her customer service was excellent.

16 April 2021

service

5

Very helpful, friendly staff

16 April 2021

sales

5

Very good

15 April 2021

service

5

Great service

14 April 2021

service

5

Staff were polite and knowledgable. Listened and followed my instructions about not washing. Reminder txts about right number

13 April 2021

service

4

Nothing special about the experience but also Nothing to complain about.

13 April 2021

service

5

Grace and Tristan are an absolute pleasure to deal with. They always look after me very well and I go out of my way to visit your branch in Solihull as I live in Rugby.

12 April 2021

service

5

there was constant feed back and cooperation

10 April 2021

sales

4

Sophie was professional and reliable throughout the whole experience and I score her a 5, she kept in regular contact despite the showroom being closed. However I prefer to purchase face to face as it avoids any misunderstandings

10 April 2021

sales

5

Catherine made the process very straightforward and was very helpful in explaining all the options involved in each decision.

09 April 2021

service

4

Easy to book, returned car promptly.

06 April 2021

service

5

Completed exactly as promised.

06 April 2021

sales

5

Excellent service and totally looked after

05 April 2021

sales

5

Friendly and very helpful

04 April 2021

sales

5

Kept informed throughout

04 April 2021

service

5

Faultless

03 April 2021

service

4

Happy with service

03 April 2021

sales

5

Very knowlagable , very helpful..

02 April 2021

sales

4

Lovely car

02 April 2021

sales

5

Helpful, friendly & knowledgeable

28 March 2021

service

3.5

The customer service was amazing. I was kept updated about the progress of my car.

28 March 2021

sales

5

Amazing Sophie B was super efficient, informative and friendly

28 March 2021

service

5

No issues at all

28 March 2021

sales

5

Really happy! Sophie kept in touch and updated throughout the process of upgrading my car.

24 March 2021

service

5

All good. Excellent experience.

23 March 2021

service

4

The booking went well and timed as planned but didn't give a 'completely satisfied' score as the tyres were supposed to be changed round as part of the service but weren't. It was rectified when I collected but had to wait.

23 March 2021

service

5

My aging MINI is always serviced and repaired extremely well and I trust that the technicians know their stuff, plus my car is always cleaned and sparkling when it is returned

22 March 2021

service

5

No issues, straightforward- price quoted before work

22 March 2021

service

5

They always give the car a thorough examination.

22 March 2021

service

5

the service was done on time. Tristan always helpful.

22 March 2021

sales

5

I was not that impressed with the preparation of the vehicle at hand over, or indeed that it had the incorrect registration number plate attached to it! That said the Brand Manager did recover the situation well to my complete satisfaction.

21 March 2021

service

5

Excellent service by Sytner Solihull. Grace the service receptionist was very efficient and courteous and the service was completed in the time estimated.

21 March 2021

sales

5

The updates and getting the new car was fantastic

18 March 2021

service

5

Well informed and professional service