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Customer Reviews.

service

4

Despite telling the which exhaust tips I had in advance they fitted the wrong ones so I have to make a return trip

09 April 2019

service

5

Friendly and efficient

09 April 2019

sales

4

Sophie was amazing. Such a star!

08 April 2019

service

5

Excellent service and friendly staff

06 April 2019

sales

5

Friendly, knowledgeable and organised

05 April 2019

service

5

I think Sytners are wonderful at looking after their customers . They are naturally focused without being over the top ,,

05 April 2019

service

4

It took longer than I was originally advised. After two hours I needed to leave which meany that the complimentary cleaning of my car could not be completed. Disappointing.

01 April 2019

service

5

Staff are very polite, helpful and welcoming.

01 April 2019

service

3.5

A little expensive compared with other companies

01 April 2019

service

5

Helpful and friendly staff. Well informed about cars

30 March 2019

sales

5

Sophie Whittaker was a great help and always smiling - great sales team at Solihull

30 March 2019

service

5

Always helpful, knowledgeable and professional

29 March 2019

sales

5

excellent all round service

29 March 2019

service

5

easy to book in, serviced very quickly and efficiently

26 March 2019

sales

5

Everything was great from start to finish

25 March 2019

service

5

Aervice was some on time, under care package and washed and hoovered too.

24 March 2019

service

4

After my routine car service my car's performance is s much better really feel the difference

23 March 2019

service

5

but expensive

23 March 2019

service

5

As above. Always excellent

21 March 2019

service

5

Good service

19 March 2019

service

5

Really smooth experience

19 March 2019

service

4.5

Very goidcservice

18 March 2019

sales

5

Sales lady was very happy to explain all aspects of the car, and answered any questions I had , and made the handover a pleasant experience.

18 March 2019

service

1

No information on the service carried out, why? May be on a service plan, still require detailed information, send copy.

18 March 2019

service

5

Efficient and pleasant service

18 March 2019

service

5

Easy to book - nice reminder day before

17 March 2019

service

5

Knowledgeable friendly staff

17 March 2019

service

5

everything happened according to plan: time in/out/the service of your assistant at the desk.

16 March 2019

service

5

Always cater to your needs

16 March 2019

service

4

Personable staff, nice environment.

14 March 2019

service

3

I had to wait a long time to be taken back to my place of work and I wasn't made aware that I would have to make my own way back to collect my car once it was ready.

14 March 2019

service

5

So easy to book, kept informed and up to date

14 March 2019

sales

5

I found it easy to deal with lily thank you

13 March 2019

service

3

Couldn't have a courtesy car as it was a short appointment. Even though I booked it weeks in advance

13 March 2019

sales

5

Car arrived quickly and to my specifications

11 March 2019

service

5

I was dealt with in a professional, friendly, prompt and efficient manner by staff members

11 March 2019

service

2

Booked for a day, had it changed to overnight because MOT could not be done. Agreed that would be delivered PM of Thursday & ready AM of Friday , picked it up mid afternoon. two people dealing with one customer, had to leave with no invoice

10 March 2019

service

1.5

The service was quick and was reported back thoroughly

10 March 2019

service

4

Courteous and knowledgeable staff

09 March 2019

service

5

Staff were friendly and my requirements were fulfilled. The car wash was done to a high standard. I was given helpful advice about fuel consumption.

08 March 2019

sales

5

Helpful staff and a nice environment.

08 March 2019

service

5

The sales rep I had was extremely helpful and attentive. He wasn't pushy and made the time spent in mini enjoyable, unlike many other experiences at other dealerships.

07 March 2019

service

4

As above. Job done.

05 March 2019

service

1

They reset an engine warning light but didn't address the underlying problem despite having the car all day. Warning light is on again of course, engine clearly not running correctly. Booked in again this week

04 March 2019

service

5

New part fitted with 2 years guarantee on parts and labour at any Sytner garage

03 March 2019

service

4

I had a waiting appointment to get brakes change which took longer than expected

02 March 2019

service

3

Confused by conflicting vservice reports re tread of tyres. MOT & service completed. I was told I was due a free brake test & end of warranty check; I assumed these would have been done at same time but I've received no reports confirming this

25 February 2019

sales

5

I received excellent service from the moment I arrived. The receptionist quickly found me a knowledgeable sales assistant to take me through the purchasing process. She had a relaxed, friendly and professional manner, helping me to make my purchase.

24 February 2019

service

5

Because I was .

22 February 2019

sales

3

Started on the high (test drive appointment), went really low during the sales process (loss of trust and professionalism), before reaching up high again in the delivery phase (Adrian, Greg and Sohpie)