Great customer service
Great customer service
Sophie and Greg were great and answered all my questions.
Bev was able to answer my queries and explain the process of re-financing.
Happy with service
I've used Mini Solihull a few times now and they are always very good
Very positive overall experience
Absolutely perfect in every respect.
There was nothing more you could have done for me
Excellent service when I first purchased my mini with the vehicle check that they carried out and also with the work done to rectify the sump gasket which was leaking slightly. The fact that it is a 2009 car did not impact upon the service received.
My vehicle was well looked after and the service was excellent.
From booking on line service was excellent, car serviced within time frames
Friendly, professional and consistent communication
Grace from Sytner Solihull provided an excellent service and made the experience less stressful.
Millie as always was very helpful and kept me updated on progress
Kept me informed of service details friendly & polite efficient service
The rep looked after me and kept me updated throughout
I was kept well informed about the work needed.
Good customer service
So helpful nothing seen to much trouble to help you lovely staff.
Comfortable environment to wait and coffee on tap.
Easy handover and demonstration of computer was very informative and appreciated
I received a great service
Sytner Solihull service was excellent and can't fault them.
Just overall responsive & very helpful.
Provided a professional service. Felt assured I was leaving my car for repair in the best hands. Comprehensive overview of fault and potential issues. Fault was addressed. Car was washed which was a bonus, thank you.
Service advisor was great.
Sophie whittaker and Ian made buying my new car so easy even with a small baby they were so patient and professional
Millie fab service thank you
No issues - good staff
Sophie kept me informed throughout the whole wait time on my car & because the car was delayed several times Sophie managed to get a better deal for me
Can't fault the service provided by Millie and Grace - they are both superstars!
Excellent service from start to finish
Very professional service and personable staff
My car was in for a software upgrade
Ease of use - no waiting, very efficient
The guy I dealt with made process easy was very helpful/ pleasant and informative
Grace on service reception is extremely helpful, friendly and kept me updated throughout the few days my car was in the workshop. Work is always of a high standard plus my car is valeted before I collect it?
Very quick and friendly service. Very informative with the update video
Staff, very friendly and helpful.
It's class service. Car was ready for collection after service on time.
Very satisfied. The car was mended the same day
The work was carried out within the expected time frame and to a good standard
Very helpful staff. Was able to drop my car off very quickly then leave for work without any hassle. Millie kept well informed throughout the day and was able to rebook me really quickly to get the replacement part fitted
The fault was diagnosed and fixed.
Simply because I was impressed with the efficiency of the whole operation.
Very satisfied. No complaints or even small grumbles from me.