Nice welcome, excellent service and kept up to date at all times.

Lily was very helpful and informative throughout the purchase and wait for my new car. Sophie was great at the handover and the follow up phone call was much appreciated.

Good customer service. Friendly staff.

I was completely satisfied

I bought my mini 3yrs ago and I am in the process of purchasing my next car. This I think says it all, I have every confidence in the staff at Solihull, nothing is too much trouble - great team!

The service was as expected, very efficient and I was well looked after being offered coffee whilst waiting

My service was done in very good time

Keep me posted the process and cost

The environment is pleasant, drinking and seating facilities provided in a nice open space and the servicing not too expensive.

Great service and I love the car

Lovely showroom, great staff, everyone seems really engaged and interested. And my sales assistant Sophie is outstanding, love the videos sent for updates as well.

No issues with dropping off car or collecting.

All items dealt with satisfactorily including investigation of engine coolant loss although no fault was found.

Everything from booking, checking in, servicing and collecting my mini was great.

Couldn't fault the experience - lovely people

Car is perfect and is in great condition. Staff were friendly and easy to talk to.

Sam and the team were great

As promised

All things completed.

Friendly efficient and helpful

Excellent customer service & care

All my requirements were met

Millie Pretty was a credit to Mini, very welcoming and gave me full details regarding my Mini

I was given. Video of all the checks done on car. Excellent service

I stayed at the dealership and received updates on the car very often. The final video received by the mechanic with very clear explanations of the service and parts of my car

The service given is top notch from the girls on the front desk to the lads in the service and work shops

The staff were very friendly and I was served with a couple of coffees.

Very happy with my experience at Sytner, helpful and efficient staff. Updated with progress.

Great service

After having my MOT completed.Any issues I had were dealt with.

I was given clear updates on the work and expected final cost. In the end they charged me much less than predicted, as decided some work was not necessary. Which was really good.

Personal service especially at reception who kept me updated at all times

No complaints

Very straight forward process, and great communication

Very friendly and helpful

Service completed while I waited on site which was very useful, although waiting time was a bit longer than I anticipated.

Grace was very helpful kept me informed and had very good advice.

Quick and gave me a helpful reminder before

The service went very smooth and within the time given and having the video was very helpful

very good service and communication

always good service

They kept me informed, handled everything very well and delivered a good standard of work.

Easy to book and very efficient staff

Work completed on time and to a high standard. I was kept well informed throughout and the staff deliver a friendly and courteous service.

Efficient customer service from booking to completion of service

Always polite and helpful

Usual reliable Sytner professionalism. Willingness to assist with any minor query Great feedback video.Good to have coffee while you wait!

The whole experience was good. Booking, confirmation, reception, service, keeping me informed, return and payment. Grace looked after me and my Mini throughout.

Efficient, polite and friendly service

Everything went to plan and customer service was good