Everytime I have been to Sytner Solihull it has always been great customer service Good communication and updates

Professional and friendly service provided

Friendly helpful staff

Engine sounded dry good after the service

friendly staff

I was kept up to date with everything very informative and friendly

Sytner are very good.

Particularly impressed with Covid 19 measures Much in line with what I experienced in Portugal - intelligent, well executed and properly implemented by everyone

no issues

Everything was carried out to my satisfaction.

Job done quickly and properly.

Mini staff are friendly, courteous, knowledgeable and helpful at all times.

All questions answered and necessary help given

Everyone always welcoming and helpful.

They did what was asked of them.

All went smoothly. I was notified at every stage of the process

Had to change date and mini accommodated this

Job was completed promptly and efficiently, and included a video summary. Would have liked the usual clean and valet but I understand circumstances prevented this.

Matters dealt with quickly and efficiently

Done in time I was advised

Painless, and kept to the schedule.

MOT done as required while I waited. Follow up call to check everything was ok

My first venture into a 'building' since March - all felt very safe, and things explained well.

It was excellent

Just Great service all round.

Efficient Thorough Liked the video update

I had an issue with the door handle and instead of charging for a replacement they were able to resolve with the existing piece which kept falling out

The sale was completed within 2 visits

Very good staff

good customer service at BMW on the saturday

Really helpful and professional

Very efficient throughout

Sophie was great at keeping me informed and the service was easy and I liked the video when the car had arrived

Extremely satisfied with my experience. All the staff are great. I wouldn't change anything at all. Love, love, love my new mini!! Thank you everyone.

Same again, super easy. The sales rep was very quick at responding to email queries, I find a lot of companies these days need chasing so it was a very welcome surprise to have someone so dedicated.

Local centre, friendly staff, great communication, do what they say & manage my expectations.

Tristan is back and mini Solihull are lovely as always

Everything worked according to plan

Cat was a very good sales rep, talked to us to get an understanding what we needed, did not pressure us, relaxed.

Didnt have to wait long and everything was dealt with efficiently

friendly and efficient service at all times, Sophie Whittaker always tried to answer any questions i had.

Job was done and on time

All completed seamlessly and on time

Brilliant service

I experienced excellent service throughout the buying process .

Because they did exactly what was promised

Excellent service, friendly and professional.

Very held full staff and gave me what i wanted

Managed the COVID situation very well

I'm kepted up with the progress of my new car ever 2 weeks nearly..