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Customer Reviews.

service

5

i had an oil change at an alternative garage but the information i was given for required work was not needed. Sytner mechanics were honest and told the truth of what work was required

17 November 2020

service

5

Very efficient

16 November 2020

service

5

Because everyone is so pleasant, professional and helpful.

13 November 2020

service

5

Efficient and well looked after

11 November 2020

service

5

Very efficient

10 November 2020

sales

5

Very satisfied. I had no intention of changing my mini but so glad I was approached. Catherine kept in touch with me fortnightly by phone and sent videos of progress. Never had this sort of service before was very grateful

10 November 2020

service

5

The team identified issues and resolved them immediately for me. I don't have any worries dealing with my car.

09 November 2020

service

5

I trust sytner completely to give the best service possible

09 November 2020

sales

5

Everything went as expected and Paul Brown, kept me informed throughout the process and the videos he sent were of immense help

09 November 2020

sales

5

Very helpful sales assistant. She wasn't pushy, but allowed me the time to make up my mind. She was very patient when I was deciding my exact specification of Mini. She kept in touch, and gave a thorough recap of the car on delivery.

09 November 2020

sales

5

Everything done as expected

07 November 2020

service

5

Very clear communication in terms of servicing times

01 November 2020

service

5

Resolved the issue with my car

31 October 2020

sales

5

Sophie Whittaker was extremely knowledgeable and helpful. I appreciated the videos that were sent and all the updates

29 October 2020

sales

5

Because I am so happy with my purchase.

28 October 2020

service

5

Always good.

27 October 2020

service

5

The service is excellent and you are kept fully informed of the progress.

27 October 2020

sales

5

Friendly, professional and helpful.

26 October 2020

sales

4

Pleased with car

26 October 2020

service

4

Great service

26 October 2020

service

5

Was in and out really quick

24 October 2020

service

5

very good overall

24 October 2020

service

5

All went smoothly really pleased.

23 October 2020

service

5

My service went smoothly

23 October 2020

sales

5

Straight forward and thorough. Great

22 October 2020

service

5

Easy to book on line - great welcome at reception - kept fully informed whilst I was waiting for my MOT to be completed

20 October 2020

service

5

Everyone was very helpful and picked my car up and dropped it off when completed 1

20 October 2020

service

5

Helpful customer service and feedback from Tristan throughout the process

20 October 2020

service

4

Good service

19 October 2020

service

5

It's my wife's car and she is a Nurse a Good Hope Hospital and this needed resolving and Solihull Mini were excellent

19 October 2020

sales

5

Excellent Customer Service and friendly and efficient staff.

18 October 2020

service

5

Polite and good service

16 October 2020

service

4

Disappointed that my car wasn't valeted - new and used vehicles are still being valeted. My husband collected a new vehicle recently (different make) and it was immaculate

15 October 2020

service

5

All work carried out in a timely manner.

15 October 2020

service

5

Everything went well and as expected

10 October 2020

sales

5

Alex at the Solihull showroom was very professional and efficient. He kept us well informed at every stage of the proceedings.

09 October 2020

service

5

Everything went smoothly

08 October 2020

service

5

Always receive helpful and excellent customer service at Sytner

08 October 2020

sales

4

The Sales Executive at Sytner MINI, Cathrine Thompson, was very efficient, thorough and reliable, keeping us informed at every stage of progress with our MINI.

08 October 2020

service

5

Everything explained well.

08 October 2020

sales

5

Perfect sales service & handover from Cathrine at Sytner Mini, Solihull.

04 October 2020

sales

5

Professional proficient staff, no pressure applied, the whole experience was easy & enjoyable

02 October 2020

service

5

As always I am well looked after by Tristan and Jack. Their efficiency, knowledge and friendly welcome are much appreciated. My car was ready on time and the work carried out was explained. It was a very smooth process.

01 October 2020

sales

5

My car was delivered before date given

30 September 2020

service

5

Everything went as expected and told

30 September 2020

sales

5

Good communication and updates on progress of sale

30 September 2020

service

5

Car was ready to be collected in the expected timeframe

30 September 2020

sales

5

answered all my questons like the new videos

30 September 2020

service

5

As my is car is always collected from my home I have always found who ever collects and returns it is prompt and polite

30 September 2020

sales

5

Everyone very knowledgeable of the ranges available.