Customer Reviews.
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Customer Reviews.

service

4.5

Friendly staff , good coffee , pleasant waiting area with magazines and papers to read. Liked the video of service, very useful

24 March 2020

service

5

On time, polite, professional - overall excellent.

22 March 2020

service

5

Easy to book service at short notice. All service works required carried out and car available for collection early. Offer of a lift at time of drop off.

17 March 2020

sales

5

Car was beautiful, Catherine was brilliant always able to answer questions no matter how daft they were. A really friendly enjoyable experience .

14 March 2020

service

5

Staff friendly and helpful

13 March 2020

sales

5

I could not fault anything.

13 March 2020

sales

5

Sophie Biggs ensured my experience for purchasing my new Mini was seamless in buying and collection. This is the first time I'd used a different garage (i normally use Tamworth)

11 March 2020

service

4

Good service

11 March 2020

sales

5

Alex Lam and Matthew Prentice were professional, friendly and most of all allowed me to make an informed decision by giving me accurate information.

11 March 2020

sales

5

Great Service

11 March 2020

service

5

Staff at check in very helpful, friendly, called back when they said they would etc

08 March 2020

service

5

I have again received excellent service from the Team at Solihull.

07 March 2020

service

5

Sound advice. Thorough work. Friendly.

07 March 2020

service

5

Delivered exactly what they promised

02 March 2020

service

5

Great detail and service

01 March 2020

service

5

Everyone is very helpful and charming.

29 February 2020

service

5

Booked my car in for an oil change , customer service was excellent. Friendly staff, waited with my car & had a wash & vacuum as well .

29 February 2020

service

5

First class service

29 February 2020

sales

5

My dealer Paul Brown at Sytner Solihull went above and beyond to help make the process as straightforward and enjoyable as possible. He was a superb ambassador for the brand and the dealership.

27 February 2020

service

5

Very helpful and knowledgeable staff who were prepared to spend the time and able to answer my questions

27 February 2020

service

5

Excellent attention to detail

24 February 2020

service

5

Friendly staff and video of safety check directly to my mobile phone a great touch, coffee was given while I waited

23 February 2020

service

5

Fault was resolved at a convenient time for me.

22 February 2020

sales

5

Paul was a great sales person , very helpful, the mini is a lovely car

20 February 2020

sales

5

Helpful with any questions I had to ask.

17 February 2020

sales

5

Again its all down to Sophie she actually sorted everything out

17 February 2020

sales

5

The sales team were brilliant. Could not have been more helpful. Sophie answered all my questions, sorted a test drive and together with Adrian found me the perfect car; arranged for its delivery and sorted the finance too. Super quick, Super easy.

17 February 2020

sales

5

great service

16 February 2020

service

4

all fine

16 February 2020

sales

5

We know the team well, having been customers for many years, and they always look after us well.

15 February 2020

sales

5

Sophie Whittaker who looked after me through the whole process, was very knowledgeable about the car and she made the whole experience enjoyable

14 February 2020

sales

5

Paul was a really helpful nice bloke

14 February 2020

service

5

As was given updates and Information via a curtesy call

12 February 2020

service

5

Friendly staff and my car was valeted, nothing was any trouble

10 February 2020

service

5

I was kept up to date throughout and the car was cleaned as part of the process

10 February 2020

service

5

Prompt service no issues

09 February 2020

service

5

Always willing to accommodate any arrangements I want to make

09 February 2020

sales

5

The sales person (Paul Brown) was in regular contact and patient with my uncertainty of Brexit impact on my significant purchase. In the end I decided to make my purchase when Brexit was delayed. I'm very happy with my new Mini. Thanks!

07 February 2020

service

5

No problems

07 February 2020

service

5

Service was completed quickly and valeting was very good. Thank you.

07 February 2020

service

5

Because I was satisfied!

07 February 2020

sales

5

Great service

07 February 2020

service

5

Friendly staff

06 February 2020

sales

5

Very pleasant and knowledgeable salesman Paul.Made the paperwork easy and quick to complete

06 February 2020

service

5

As above staff really helpful

03 February 2020

service

2

I still, since purchase have a problem with the radio which keeps losing signal. Although Mini agreed that it lost signal they haven't rectified it

03 February 2020

service

4

As above. Also I would have liked to start a service plan but wasnt able to do this in branch.

03 February 2020

service

5

Excellent service, good price

31 January 2020

service

5

Faultless

31 January 2020

service

5

Fast drop off and collection Car returned cleaned