Very satisfied with my service experience

I believe that the service given to my car was of a high standard.

Answered all questions I had

The dealership appeared Covid safe, staff were professional and my car is just beautiful

On time

Working online was excellent and having documents sent through to enable me to read and sign was helpful. When I went to collect the car I found it very safe. I had said I didn't want it unveiled and this was adhered to.

Top service

Kept me up to date throughout with progress of job sent videos of progress engineer phoned me to find out exact details of concern undertook safety checks

Pleasant, helpful and professional staff. Prompt works, reasonable costs. Free coffee whilst waiting.

First class customer service

Kept informed by the service advisor as the day went on.

Got me in same day and quick service when there

I never go anywhere else only to your selfs to get my mini done you have always looked after me .

Investigation carried out and work completed

Car was taken in early morning & was expecting to collect later in day but was ready before lunch.

Because of the Care. Mini treats people as if you are the only customer and always makes you feel welcome and treasured. I love it!

Everything when so smoothly, nothing was complicated and a joy to buy a car from Paul and the team

As always a good experience. Efficient and helpful. Any work to be carried out is always reported.

Made to feel very welcome while waiting for my car to be serviced. Staff could not do enough to make my wait a pleasant experience. I was able to bring my dog who isn't happy being left at home and she was looked after too!!

All round good thanks

Excellent service polite staff

Very helpful and communicative

I have dropped a star, only for the reason that the initial quoted prices are excessive compared to other local garages, but this was resolved at Mini. I feel that this is something that should be looked at so service users are not taken for granted

Everything was done in a timely and professional way .

The staff are fantastic.

The care was ready at the appointed time.

Issues with actual service work resolved instantly by Grace Evans

good communication, friendly service

Parts came in quickly. Fitted whilst I waited.

Good service staff helpful

Fast and helpful. No surprises :-) - except that my service plan had expired 2 years ago and I hadn't realised, so had to pay on the day :-(

My service was done in good time and I was able to track it's progress as I was 'on foot' after dropping the car off

Well organised.

Everything done exactly as required and no fuss

Everything was efficient

Cathrine was very helpful throughout, taking time to answer questions and explain the options available to me and confirming that I was fully aware of the choices being made.

Work carried out efficiently and on time.

First class service

Everything completed as requested on time no fuss.

Paul our sales man was very knowledgeable and helpful.

Milly in service reception continues to efficient,friendly customer service and is an asset to Sytner.

Felt like a very valued customer and everything was explained clearly and consisely

Again exceptional customer service, completley satisified

easy, friendly, good value and speedy service

very quick service

I love my mini.I wasn't intending to get a new one but now I have I am so thrilled with it. Paul found the exact mini I wanted very quickly.

My car is running great

Service really good.

The team are always friendly, knowledgable and helpful. I trust the work will be done to a high standard and I will be treated well.

Very quick