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Customer Reviews.

service

5

Nice welcome, excellent service and kept up to date at all times.

10 October 2021

sales

5

Lily was very helpful and informative throughout the purchase and wait for my new car. Sophie was great at the handover and the follow up phone call was much appreciated.

09 October 2021

service

5

Good customer service. Friendly staff.

08 October 2021

service

5

I was completely satisfied

08 October 2021

service

5

I bought my mini 3yrs ago and I am in the process of purchasing my next car. This I think says it all, I have every confidence in the staff at Solihull, nothing is too much trouble - great team!

08 October 2021

service

5

The service was as expected, very efficient and I was well looked after being offered coffee whilst waiting

08 October 2021

service

5

My service was done in very good time

07 October 2021

service

5

Keep me posted the process and cost

07 October 2021

service

5

The environment is pleasant, drinking and seating facilities provided in a nice open space and the servicing not too expensive.

06 October 2021

sales

5

Great service and I love the car

05 October 2021

sales

5

Lovely showroom, great staff, everyone seems really engaged and interested. And my sales assistant Sophie is outstanding, love the videos sent for updates as well.

05 October 2021

service

5

No issues with dropping off car or collecting.

04 October 2021

service

5

All items dealt with satisfactorily including investigation of engine coolant loss although no fault was found.

03 October 2021

service

5

Everything from booking, checking in, servicing and collecting my mini was great.

02 October 2021

service

5

Couldn't fault the experience - lovely people

01 October 2021

service

5

Car is perfect and is in great condition. Staff were friendly and easy to talk to.

28 September 2021

service

5

Sam and the team were great

28 September 2021

service

5

As promised

27 September 2021

service

5

All things completed.

26 September 2021

service

5

Friendly efficient and helpful

23 September 2021

service

5

Excellent customer service & care

23 September 2021

service

5

All my requirements were met

20 September 2021

service

5

Millie Pretty was a credit to Mini, very welcoming and gave me full details regarding my Mini

19 September 2021

service

5

I was given. Video of all the checks done on car. Excellent service

18 September 2021

service

5

I stayed at the dealership and received updates on the car very often. The final video received by the mechanic with very clear explanations of the service and parts of my car

18 September 2021

service

5

The service given is top notch from the girls on the front desk to the lads in the service and work shops

18 September 2021

service

5

The staff were very friendly and I was served with a couple of coffees.

17 September 2021

service

5

Very happy with my experience at Sytner, helpful and efficient staff. Updated with progress.

13 September 2021

service

5

Great service

07 September 2021

service

4

After having my MOT completed.Any issues I had were dealt with.

05 September 2021

service

5

I was given clear updates on the work and expected final cost. In the end they charged me much less than predicted, as decided some work was not necessary. Which was really good.

05 September 2021

service

5

Personal service especially at reception who kept me updated at all times

05 September 2021

service

5

No complaints

04 September 2021

service

5

Very straight forward process, and great communication

03 September 2021

service

5

Very friendly and helpful

03 September 2021

service

4

Service completed while I waited on site which was very useful, although waiting time was a bit longer than I anticipated.

03 September 2021

service

5

Grace was very helpful kept me informed and had very good advice.

01 September 2021

service

5

Quick and gave me a helpful reminder before

30 August 2021

service

5

The service went very smooth and within the time given and having the video was very helpful

30 August 2021

service

5

very good service and communication

29 August 2021

service

5

always good service

28 August 2021

service

5

They kept me informed, handled everything very well and delivered a good standard of work.

27 August 2021

service

5

Easy to book and very efficient staff

27 August 2021

service

5

Work completed on time and to a high standard. I was kept well informed throughout and the staff deliver a friendly and courteous service.

23 August 2021

service

5

Efficient customer service from booking to completion of service

22 August 2021

service

5

Always polite and helpful

21 August 2021

service

5

Usual reliable Sytner professionalism. Willingness to assist with any minor query Great feedback video.Good to have coffee while you wait!

21 August 2021

service

5

The whole experience was good. Booking, confirmation, reception, service, keeping me informed, return and payment. Grace looked after me and my Mini throughout.

19 August 2021

service

5

Efficient, polite and friendly service

19 August 2021

service

5

Everything went to plan and customer service was good