i had an oil change at an alternative garage but the information i was given for required work was not needed. Sytner mechanics were honest and told the truth of what work was required

Very efficient

Because everyone is so pleasant, professional and helpful.

Efficient and well looked after

Very efficient

Very satisfied. I had no intention of changing my mini but so glad I was approached. Catherine kept in touch with me fortnightly by phone and sent videos of progress. Never had this sort of service before was very grateful

The team identified issues and resolved them immediately for me. I don't have any worries dealing with my car.

I trust sytner completely to give the best service possible

Everything went as expected and Paul Brown, kept me informed throughout the process and the videos he sent were of immense help

Very helpful sales assistant. She wasn't pushy, but allowed me the time to make up my mind. She was very patient when I was deciding my exact specification of Mini. She kept in touch, and gave a thorough recap of the car on delivery.

Everything done as expected

Very clear communication in terms of servicing times

Resolved the issue with my car

Sophie Whittaker was extremely knowledgeable and helpful. I appreciated the videos that were sent and all the updates

Because I am so happy with my purchase.

Always good.

The service is excellent and you are kept fully informed of the progress.

Friendly, professional and helpful.

Pleased with car

Great service

Was in and out really quick

very good overall

All went smoothly really pleased.

My service went smoothly

Straight forward and thorough. Great

Easy to book on line - great welcome at reception - kept fully informed whilst I was waiting for my MOT to be completed

Everyone was very helpful and picked my car up and dropped it off when completed 1

Helpful customer service and feedback from Tristan throughout the process

Good service

It's my wife's car and she is a Nurse a Good Hope Hospital and this needed resolving and Solihull Mini were excellent

Excellent Customer Service and friendly and efficient staff.

Polite and good service

Disappointed that my car wasn't valeted - new and used vehicles are still being valeted. My husband collected a new vehicle recently (different make) and it was immaculate

All work carried out in a timely manner.

Everything went well and as expected

Alex at the Solihull showroom was very professional and efficient. He kept us well informed at every stage of the proceedings.

Everything went smoothly

Always receive helpful and excellent customer service at Sytner

The Sales Executive at Sytner MINI, Cathrine Thompson, was very efficient, thorough and reliable, keeping us informed at every stage of progress with our MINI.

Everything explained well.

Perfect sales service & handover from Cathrine at Sytner Mini, Solihull.

Professional proficient staff, no pressure applied, the whole experience was easy & enjoyable

As always I am well looked after by Tristan and Jack. Their efficiency, knowledge and friendly welcome are much appreciated. My car was ready on time and the work carried out was explained. It was a very smooth process.

My car was delivered before date given

Everything went as expected and told

Good communication and updates on progress of sale

Car was ready to be collected in the expected timeframe

answered all my questons like the new videos

As my is car is always collected from my home I have always found who ever collects and returns it is prompt and polite

Everyone very knowledgeable of the ranges available.