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Customer Reviews.

sales

5

Having dealt with fiat before I couldn't quite believe how easy it was to deal with MINI, class A service throughout! Fab!

12 September 2017

service

5

The vehicle check/brake fluid change was carried out quickly and efficiently. Coffee & magazines were provided.

12 September 2017

sales

5

Matt at Sytner Solihull ensured the experience was memorable excellent customer service

12 September 2017

service

5

Always pleasant

12 September 2017

service

3

The staff were helpful, but my car is not right since going there. It has to go back!!!

11 September 2017

service

5

As above - never had an issue, always welcoming

09 September 2017

service

5

Very pleased with the service from Mini Solihull

08 September 2017

service

4

The only thing that means I do not give this five stars is that the clean of the car was poor. There were very marks left inside and out which should have been cleaned off.

08 September 2017

service

4

See above. Compared to my recent experience at Mini in Bath you were 'over and above' all the way.

08 September 2017

service

5

The staff made everything very simple and easy to understand and were just incredibly nice

06 September 2017

service

5

Faultless service

05 September 2017

service

5

I have always received excellent service

05 September 2017

service

5

Very helpful team. Tristan very helpful.

02 September 2017

service

5

The car was only there for its MOT which it passed.Booking was easy and the young lady I dealt with was very pleasant and helpful.

01 September 2017

service

5

Everything completed successfully and cost effectively

01 September 2017

service

5

All arranged for me and completed in time expected

01 September 2017

sales

5

Nothing to fault

31 August 2017

service

5

The booking was easy, the drop off was easy and it was ready exactly when I was told it would be.I then received a courtesy call to make sure I was happy with everything.

29 August 2017

sales

5

The car was ready within a week of signing the paperwork, what more can I say.

25 August 2017

service

5

Could have come back a little cleaner

25 August 2017

sales

4

The salesman was both professional and friendly but not pushy, which is what put me off in another car showroom.

25 August 2017

service

5

FRIENDLY STAFF , ALWAYS ON TIME WHEN WORKING BEING DONE - AND THEY WASH MY CAR.

24 August 2017

service

5

arrangement was easy and service efficient and quick.

23 August 2017

service

2

Invoice presented included 'brake fluid change'.This work had not been done.

23 August 2017

service

5

Good job very clean

22 August 2017

sales

5

Same as above. I bought my last MINI from Sytner Solihull and was massively impressed so of course I came back again!

22 August 2017

service

5

Grace is a real asset to the solihull branch

22 August 2017

service

5

The level of customer service is excellent - Grace genuinely takes a great amount of care n her interactions with customers and makes you feel welcome at at ease.

20 August 2017

service

5

as above

18 August 2017

service

5

Exceeded expectations

18 August 2017

sales

5

It was all very simple

16 August 2017

service

3.5

I would have given 5 but for the fact that it was difficult to get an appointment.

15 August 2017

service

5

All went very smoothly and staff pleasent & helpful

15 August 2017

service

5

My car was serviced whilst I waited. The whole process was very efficient and the showroom is a great place to wait. Even though the coffee machine was broken, a member of staff got me a coffee from the BMW dealership next door (in the rain).

15 August 2017

service

5

problem resolved

12 August 2017

service

5

See previous comment

11 August 2017

sales

5

Very good service.

10 August 2017

service

5

Did what you said you would do

07 August 2017

service

4

still had to pay and wait a while for an appointment

07 August 2017

service

5

The staff were very friendly and helpful. Everything was taken care of in regards to the car quickly.

04 August 2017

sales

5

Helpful, prompt and not pushy sales team.

04 August 2017

sales

5

Only minor point is it would have been nice to test drive the Cooper S as that is what I was planning to buy. Sales staff were friendly and professional. They had excellent product knowledge.

04 August 2017

service

4

Dames as above

03 August 2017

service

5

Very professional, friendly service and atmosphere

03 August 2017

service

5

Very Happy, just have to wait in queue at service desk

01 August 2017

service

5

As above - nothing was too much trouble

01 August 2017

sales

5

Easy, no issues, customer always comes first. I can't complain

31 July 2017

service

5

We were kept informed of progress and everyone seemed happy to help

29 July 2017

service

5

Always helpful and nothing too difficult

25 July 2017

service

5

Work was carried out as agreed. Car washed and clean and service staff are always a pleasure to deal with.