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Customer Reviews.

service

5

Always helpful and attentive, never to much bother for them. Grace and Tristan made my daughter feel welcomed and offered her refreshments whilst waiting for her service.

11 January 2018

service

5

As above however it was a recall for diagnostics.

10 January 2018

service

3

We were told we could collect the car blaster rhat day, it turned out to be 5 days later

10 January 2018

sales

5

Great friendly but professional service

09 January 2018

service

3.5

I was asked if I wanted the Mini washed and said yes. After the service the car hadn’t been washed and I had to go back to the service desk to request it was.

08 January 2018

sales

5

Our Salesman Lewis was so helpful

06 January 2018

service

5

Car came back having been cleaned and all was fine

05 January 2018

service

5

Very efficient, car was returned looking lovely, video was clear.

03 January 2018

sales

5

Sytner Solihull are amazing I will always use them as my centre for service.

02 January 2018

service

5

Grace at Sytner Solihull was excellent. Very pleasant at all times and keeping me up to date with everything that was happening.

02 January 2018

service

5

Kept informed throughout

02 January 2018

service

5

Quick efficient service

29 December 2017

sales

5

Good information on the car .test drive readily available.

28 December 2017

service

5

Personal and friendly service

28 December 2017

service

5

Everything exactly went to plan 90 minute service while I waited. Comfortable wait.

28 December 2017

service

4

The car went in, got serviced and I got it back... That's all I needed that's all I got, service was good.

20 December 2017

service

5

See above.

19 December 2017

service

5

Customer service was excellent,

18 December 2017

service

5

As above

18 December 2017

service

5

Solihull have been very good to me when I had a recent issue with my mini

18 December 2017

service

4

Job done well pleasant waiting area booked timings

18 December 2017

service

4

My back seats were ny vaccumed

18 December 2017

sales

5

Very helpful sales staff who found me the right car and were happy to work through many options. I can’t praise them enough.

16 December 2017

service

4

Even though I had my video, just felt a service wasn't completed- no screen wash!

15 December 2017

service

5

Was dealt with by Grace at Sytner Solihull who was very welcoming, kept me informed about my car and made the whole process stress free.

15 December 2017

sales

5

Very personalized service. Treated like royalty

15 December 2017

sales

5

Staff always friendly and helpful. Makes purchasing a car a positive experience.

12 December 2017

sales

5

Excellent from purchase to collection. Sales staff professional made feel very comfortable in showroom , plenty of coffee!! Couldn’t fault anything

12 December 2017

service

5

You always follow up to check I am happy with the work

11 December 2017

sales

5

All questions were answered and I feel that I have a car which suits my needs. Long delivery time though but this is true for all hybrid so not the mini centres fault.

07 December 2017

service

5

Ease of booking, options for car pickup, post service valeting and good communication.

07 December 2017

service

5

Obtained information I needed from the service

07 December 2017

service

4

i only had one grumble. when I went in to book the service it was a Saturday so i was told to go to BMW not mini so when I took the car in I went to where I had booked only to be told that as it was not a Saturday then I should go to mini.

06 December 2017

service

5

Received the high quality service I expected

06 December 2017

service

5

Attention to detailExcellent communications

05 December 2017

service

5

Because I'm completely satisfied with the service I get from mini.

05 December 2017

service

5

Communication was good and staff I spoke to were informative, professional and polite.

05 December 2017

sales

5

Quick and easy

05 December 2017

sales

5

The customer service was great, made me feel at ease and explained everything I needed to know. Everyone was so polite and friendly.

05 December 2017

sales

5

good communication with the staff and to top it all the mini arrived early.

04 December 2017

service

2

Car was mechanically washed without my permission. This has resulted in microsratching of the paintwork across the car. The car has never been mechanically washed before -this a deciding factor in paying for Autogym package when I purchased the car.

01 December 2017

sales

5

Oliver was very helpful and patient with me as I had to ask him a few times about various aspects of the dials etc in the car which I could not grasp.

30 November 2017

service

5

I have been going to Sytners since the early nineties and they have always been very helpful and efficient.

29 November 2017

service

5

Lovely and friendly staffGood courtesy car for the dayHassle free

29 November 2017

sales

5

Everyone at Mini Solihull was really helpful, especially Charlie, Ben and Adrian.

29 November 2017

service

5

Quick, efficient and kept up to date

28 November 2017

service

5

Same as above bet poite reception staff

28 November 2017

sales

4

We were kept informed at every stage. Delivery and handover well planned and executed. Delivery was earlier than expected.

23 November 2017

service

5

Ordering was easy, handover was great, and staff are very nice

22 November 2017

service

4

it took a nit longer than anticipated but the reasons for the longer time was explained with no attempt to "flannel",