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Customer Reviews.

service

5

Punctual, pleasant surroundings and free drinks together with a free valet.

10 November 2017

service

4

Price and service was good but there was a 30 minute delay when dropping the car in. I think more people are needed on the check in at peak times.

09 November 2017

service

5

Very Satisfied

07 November 2017

service

5

Fully informed at all times, wait was pleasant as drinks, snacks provided.

07 November 2017

service

5

Very professional and efficient service, with excellent customer service. Staff are always knowledgeable and friendly.

07 November 2017

sales

5

Adrian and Charles was so helpful and told me all I needed to know about the mini i purchase and more

07 November 2017

service

5

My wife's car was returned on time and clean

05 November 2017

service

5

Excellent service, as always.

04 November 2017

sales

4

again Lily provides a good customer experience.

03 November 2017

service

5

Courteous friendly staff

02 November 2017

service

5

Wonderful Service.I really appreciate the fact that you pick my car up for servicing and bring it back, that is such a help for me, thankyou.

02 November 2017

service

5

It was a joy to take my Mini in.Never been treated so well from any other car dealership and I’ve had a lot of different cars .

02 November 2017

service

5

I selected "while you wait" and it was slightly less than the 90 minutes I was quoted, which was a small bonus.

01 November 2017

service

5

There was an intermittent problem with the parking sensor which Sytner made every effort to correct.

31 October 2017

service

5

No problems. Very helpful

30 October 2017

service

5

Car was also cleaned well in and out.

27 October 2017

service

3

On my last visit I asked for the car to be checked over because it wasn't starting properly. It wasn't checked over and I had to bring the car back.

25 October 2017

sales

5

I was most impressed by the way Matt Prentice dealt with my order and regularly kept me informed of the progress of the build. He is a credit to your company

25 October 2017

service

5

always good service at the service desk, friendly and efficient

24 October 2017

service

5

They sent a video of a tyre fault and I was able to have it rectified whilst car was booked in, then collect it at normal scheduled time.

22 October 2017

sales

5

All went smoothly.

21 October 2017

service

5

Work done to plan and to time. Kept informed at all times.

20 October 2017

sales

5

all went according to plan

19 October 2017

service

5

Everything was went very smoothly no last minute hiccups

18 October 2017

service

5

Friendly and welcoming staff

18 October 2017

sales

5

Very welcoming environment

18 October 2017

service

4.5

Was completely satisfied with the service experience & how I was looked after. Unfortunately the valeting of the vehicle was very disappointing. I brought this to the attention of the front desk - who offered re-valet - I declined!

17 October 2017

service

5

They looked after me and completed everything needed - thank you Grace :)

17 October 2017

service

5

I have never had any problems with the service

16 October 2017

service

5

As usual very helpful service

16 October 2017

service

5

Professional, friendly and punctual. Grace was excellent!

16 October 2017

service

5

Felt ar ease when on the phone to reservations kept well informed by text and reminder text was a nice touch.

13 October 2017

sales

5

Everyone was very helpful

10 October 2017

service

4

As per previous tyre comments

10 October 2017

sales

5

purchase and delivery great it just went wrong thereafter

10 October 2017

sales

5

Friendly, helpful and kept informed at every stage of the order

10 October 2017

service

5

as above

10 October 2017

sales

5

As above.

10 October 2017

sales

5

The process was very smooth. Completing the finance paperwork at home helped to speed up the process.

10 October 2017

service

5

Excellent communication through every stage. Clear, kind and supportive. Everything happened as planned. Couldn't have been better.

09 October 2017

service

5

Nice cup of coffee

06 October 2017

service

5

As usual, the whole process could not have been easier from booking in to picking the car up.

06 October 2017

sales

5

Mathew Prentice (Sales Executive) was a credit to Sytner (Solihull) and Mini UK. From first entering the dealership I was treated as a person who mattered with courtesy, respect and friendliness and was regularly updated on the cars progress.

05 October 2017

sales

5

excellent service

04 October 2017

service

5

answered all my questions and sorted the problem with my car quickly

03 October 2017

sales

5

Fantastic service

03 October 2017

sales

5

Adrian kept me well informed and was very easy to deal with - the pre-collection video was a nice touch

03 October 2017

sales

5

Jordayne was extremely helpful and a good listener. There was an excellent choice of cars for me to find exactly the right one

02 October 2017

sales

5

Oliver kept to timescales and made sure the car was ready in a quick turnaround so I was able to continue with a family holiday that had been planned prior to my original vehicle being stolen.

29 September 2017

service

5

Brilliant service.