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Customer Reviews.

service

5

Everything completed as required

14 July 2017

sales

5

I like Oliver Taylor.

14 July 2017

service

4

the reason I have given this score is when I picked the car up, Tristan said its all clean and ready to go. It had not been washed, in fact is was very dirty. My car is never dirty so I was very disappointed in this.

14 July 2017

service

4

Very helpful.

13 July 2017

service

5

Friendly helpful staff, and pleasant waiting area with refreshments.

11 July 2017

service

5

I have been completely satisfied with my service experience, especially with the friendly Service Staff at Solihull, Tristen and Grace; they are always very pleasant and helpful.

06 July 2017

service

5

Quality of service

05 July 2017

service

5

I was made to feel like my custom was important and treated well throughout

04 July 2017

sales

5

Great support

03 July 2017

service

5

Everything was handled efficiently and professionally

30 June 2017

service

5

The service was completed in the time quoted.

28 June 2017

service

4

Employee was very friendly and courteous, short notice end of warranty check and mot, also small service to complete

27 June 2017

sales

5

Greg and Charlee were very good and sorted out every thing for me.

27 June 2017

service

5

Prompt and efficient service, friendly staff.

27 June 2017

service

5

Problems got sorted

26 June 2017

sales

5

No messing around just nice and easy

23 June 2017

service

5

The ease of arranging of my service and then the actual service itself and after care follow up was excellent.

23 June 2017

sales

5

Charlie on sales gave me all details and lesson on the new car

20 June 2017

service

3

As above

17 June 2017

sales

5

I went to collect the car with my Dad and sister who were equally excited. We witnessed the unveiling of the car and Ollie gave a tutorial of the how to set up most of the functions which got me started so I could have a play when I got home.

16 June 2017

sales

3

We feel that the customer care has gone down over the years. We didn't receive a after sales call and the little gesture of flower we didn't receive this time. where as we did on the first 2 minis purchased.

15 June 2017

service

5

Lisa and Grace were extremely helpful. As I am disabled I needed a little extra help and nothing was too much trouble for them.

14 June 2017

service

5

Everything about service was fine. Courtesy car, customer service and time taken for service were excellent. Very pleasant and professional front desk - Grace I think!

13 June 2017

sales

5

Generally excellent helpful service from everyone involved. Very pleased with my new car too. Prompt replies to emails and calls much appreciated.

12 June 2017

service

5

Prompt and efficient service.

11 June 2017

sales

5

We were treated as important, everything was no trouble and we were able to have a test drive straight away. Matthew, who looked after us had the answers to all of our queries and looked after us brilliantly.

07 June 2017

service

3.5

Was well done

03 June 2017

service

5

Very good communication and friendly service

02 June 2017

service

5

What I expected from Sytner and more

30 May 2017

sales

5

The sales ex (Adrian Foster-Sytner Solihull) was lovely throughout the purchase of the car. He even unveiled my brand new mini in the showroom which was a lovely surprise. (It was covered up and I walked straight past it!).

30 May 2017

service

5

Repair and service and replacement car all handled very well

30 May 2017

service

4

My car shows the service indicator

30 May 2017

service

3

The staff were excellent and car was returned on schedule but the fault has not been fixed

23 May 2017

service

5

Mrs Hughes was over the moon with the first class service she received from Solihull branch

22 May 2017

sales

5

Nothing was too much trouble with salesman Oliver....This is the second mini we have bought.....

22 May 2017

service

4.5

Everyone was very helpful - all the work required was carried out.

19 May 2017

service

5

Friendly, helpful staff. Work carried out efficiently. Lift home offered.

16 May 2017

sales

5

Everyone was very friendly and helpful, and above and beyond to help me get the mini I wanted.

15 May 2017

service

5

Excellent service on a car that is not new

12 May 2017

service

5

Helpful check in, lift home and car cleaned.

10 May 2017

service

5

Had a problem with the boot lock which was sorted satisfactory.

09 May 2017

service

4

Staff friendly and helpful.

09 May 2017

sales

5

I recieved brilliant customer services from the team I met within Solihull Mini

09 May 2017

service

5

Fantastic work from the team. made clear about pricing and timings and kept informed!

09 May 2017

sales

5

Professional service from friendly people

09 May 2017

service

5

Great service as always

08 May 2017

service

5

Very helpful and friendly. Excellent service, phoned before collecting car and before returning.

06 May 2017

service

2

My car was not cleaned properly the seats weren't wiped down, I wasn't offered a drink. However staff were friendly.

05 May 2017

sales

5

Charlee made sure that I was informed about everything She was friendly and had loads of knowledge Lovely young lady

04 May 2017

service

5

The staff are very polite & friendly which makes all the diferance